1. Introduction

CommunalResourcePark ("we," "our," or "us") is dedicated to maintaining your privacy. This Privacy Policy details how your data is gathered, utilized, shared, and kept safe when you access our website communalresourcepark.site or utilize our yacht charter offerings.

You agree to the data handling procedures detailed in this document by engaging with our offerings. This document aligns with privacy regulations such as the Personal Information Protection and Electronic Documents Act (PIPEDA) and other privacy laws in Canada.

2. Information We Collect

2.1 Personal Information

We collect personal details that you willingly offer when you:

  • Reserve a yacht charter
  • Get in touch with us via our website or telephone
  • Sign up for our newsletter
  • Complete forms on our website
  • Join surveys or promotional events

These details could include:

  • Your name and communication details (email, phone, address)
  • Financial details (safely processed by third-party services)
  • Charter specifications and necessities
  • Emergency contact data
  • Food preferences or health information (if disclosed)

2.2 Automatically Collected Information

When you browse our website, specific information about your device and how you use our site is automatically logged:

  • IP address and geographical details
  • Web browser variation and type
  • Visited pages and the duration of your visit on our site
  • Sites that referred you to ours
  • Details about your device (model, screen resolution, etc.)

2.3 Cookies and Tracking Technologies

To provide an improved experience on our website, we employ cookies and similar tracking methods. These technologies are useful for:

  • Storing your preferences
  • Analyzing site usage and functionality
  • Offering tailor-made content
  • Enhancing our services

Your preferences regarding cookies can be managed through your browser preferences or our cookie consent feature.

3. How We Use Your Information

The information collected is used for these purposes:

  • Service Provision: To manage yacht charter services, handle bookings, and engage with you regarding your reservations
  • Customer Service: To address your questions and offer support
  • Payment Management: To undertake payment transactions and billing management
  • Safety Measures: To maintain the security of our operations and prevent fraudulent activities
  • Promotional Activities: To send you promotional content and updates, with your permission
  • Website Enhancement: To examine user interaction patterns and advance our website's performance
  • Legal Compliance: To observe relevant legislation and regulatory standards

4. Information Sharing and Disclosure

Your personal details are not sold, traded, or rented to external parties. Your information might be disclosed in these scenarios:

4.1 Service Providers

We may reveal information to dependable third-party service providers who support us in: payment processing; website management and maintenance; email marketing; analysis and performance monitoring; customer care.

4.2 Legal Obligations

Your details could be disclosed if mandated by legal authority or as needed to answer legal processes, court orders, urgent situations, or to scrutinize possible fraudulent or illegal activities.

4.3 Business Transitions

Should a merger, acquisition, or sale of business assets occur, your details may be part of the transferred assets.

5. Data Security

To secure your personal details against unauthorized access, modification, exposure, or destruction, we've implemented suitable physical and electronic measures. These include encryption, secured servers, access controls, periodic evaluations, and staff training.

Nevertheless, no internet transmission or electronic storage method is infallible. The absolute safety of your information cannot be wholly guaranteed.

6. Data Retention

Your personal details are kept only for the period necessary to fulfill the collected purposes or comply with legal requirements. Typical retention periods:

  • Charter Reservations: 7 years (for tax and legal reasons)
  • Promotional Communications: until you opt-out or remove your details
  • Site Analysis: 26 months
  • Support Interactions: 3 years from the final communication

7. Your Rights and Options

You have rights that include accessing, amending, erasing (if legally permissible), data portability, opting out of marketing communications, and managing cookies. To engage these rights, connect with us using the following details.

8. Third-Party Services

8.1 Google Analytics

We use Google Analytics for insights into how our site is used. You can opt-out by using the Google Analytics Opt-out Browser Add-on.

8.2 Social Media Platforms

Our site may feature links to social media services which have their own privacy policies.

8.3 Payment Processing

We engage with PCI DSS-compliant payment processors to handle transactions.

9. International Data Transfers

Your data may be transferred to and treated in countries other than Spain. We maintain safety measures consistent with applicable privacy legislations.

10. Children’s Privacy

We don't purposefully gather or target data from children below the age of 13. If it comes to our attention that such information was collected, please inform us promptly.

11. Amendments to this Privacy Policy

Adjustments to this Privacy Policy may be made to mirror changes in our procedures or the law. Alterations will be communicated by updating the policy on our website, emailing registered users, or showing an announcement on our platform. Utilization of our services post-update indicates consent to the revisions.

12. How to Reach Us

Should you have inquiries concerning this Privacy Policy or our information practices, kindly contact us:

CommunalResourcePark — Privacy Officer
Port Vell
Barcelona 08039
Spain

Phone: +34 932 23 74 10
Email: [email protected]

13. Compliance with Google Ads User Consent Policy

We abide by the Google Ads user consent policy. Cookie and tracking preferences can be altered at any time via our cookie settings.